Product

March 20, 2020

How do I return a product?

All sales are considered final sale with the exception of the following three conditions: • Defective products (expired, moldy, damaged in transit) • Products shipped in error (incorrect product shipped, over/under shipment, product not received) • Recalled products If a product has been found to be defective, shipped in error, or recalled, you may be …

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March 20, 2020

If my product is defective, can I return it?

Products are considered “defective” and may be eligible for a refund if they are expired, mouldy, or damaged in transit. See ‘How do I return a product?’ for more information. Cannabis seeds which are not feminized or are unsuccessfully cultivated will not be eligible for a return on the basis that they are “defective”.   …

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